I recently changed by flooring from carpet to tile in my main living areas of my house. I have always respected and loved their ability with design. I would definitely recommend it. Reviewed in the United States on October 12, 2018. If you have only hard flooring and big open spaces.... this is a great product to consider. I simply LOVE the attachments to get in small areas and reach the tops of doors and clean the baseboards and window sills, and reach under beds and furniture. The suction makes it hard to push on large area rugs, and impossible to push on smaller area rugs. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Reviewed in the United States on March 24, 2018, This is a great vacuum. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. A couple days after we got it we found about this Big ball bagless canister and even though the suction is not as good as the upright vacuum, it does a great job. First of all it is a little difficult to pick up some items like spilled cat food. Another thing is that it is hard to empty the cannister, or rather emptying it is easy, but putting it back on is not. Well 3 months after purchase my beloved new vacuum stopped auto retracting it’s power cord. So 2 weeks pass, and I get my package from Dyson, open it up, and receive a canister door that's about 1" too big in diameter (see the pic). I always feel really let down when a company whose products I love changes direction and undermines the thing you respect about them (awesome design). I'm a Dyson fan and own 2 other Dyson Vacuums. I was able to go online at Best Buy and research a replacement, purchase it and get curbside pickup in 60 minutes. And sure enough it sucked so well that I was so excited about my new purchase and so glad I had tried the Dyson this time instead of purchasing another Kenmore. But that's not the point, I've had this under a month. Dealing with the attachments is a pain, the main tube gets clogged easily, and the suction on the carpet beater does not seem as strong as our old vacuum. It is really easy to use and clean. Dyson canister vacuums are generally among our most powerful offering in the Dyson line of vacuum cleaners. You are not allowed to immerse that part in water, and the only way to get the smelly fine powder out is to suck it out with a secondary vacuum cleaner, if you have one. Wand gets easily under furniture, it's easy to pull around, and suction is great. Other reviewers here have noted this. It is much harder to handle than my upright, but it does a great job if you have the strength to hang in there. Vacuum was competitively priced to online retailers. It cost me over $400. great vacuum, couldnt be better, i love it and highly recommend, Its very good for home using and cleaning very well. While my upright Dyson did a good job on the hard floors, it really wasn't designed for tile flooring. A vacuum that seems like it’ll last! We first got an Upright Dyson Ball multi floor 2. After 30 years of high end and expensive German vacuums we decided to try Dyson and bought the expensive one recommended for heavy pet hair. I owned several dyson but this one gets 1 star. I really like my Dyson Big Ball cannister vacuum. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Employees were efficient, fast and respectful. I called Dyson customer service about it and they said the only way to get it cleaned is to have it professionally serviced. This vacuum is lighter and cheaper made. Great vacuum! I received it back 2weeks later with a note hand scribbled on it to not let the cord out all the way or else it would happen again. If you twirl around a table... you have to twirl the canister back around in the reverse direction (this is easier to do with an upright that is motorized like power steering). I’m just glad I got it on a decent sale. Avoid, Reviewed in the United States on August 13, 2018. Reviewed in the United States on December 5, 2016. Really? 5 stars all round, yay! The best European style vacuum cleaner. I'm sorry to learn that you had a poor experience with your Dyson Big Ball canister vacuum. It maneuvers fast, swift, NO PUSHING that requires my arm muscles, and I am a HUGEeeeee FAN of Dyson's "articulating head floor attachment." As far as suction power, no problem, it does a good job, but if you want your house to smell disgusting every time you use it, then I recommend it. I couldn't do that with my upright. The brushes are also useless on low pile rugs. 20 minutes on hold and eventually get a nice customer rep on the line. Please consider emailing us directly at askdysonUS@dyson.com. Takes a bit getting used to dragging the ball around, but love the dirt capacity it holds compared to handhelds. I found the canister vacuum to be HARD to push the head over carpet (u need muscle), the relentless leaning over (for carpet + woods) is a bit much, and the ball follows you as u move w/ briskness, picking up small furniture (etc's) along the way... and so it slams against bigger furniture pieces (or just gets hung up on them). If you live in a smaller urban efficient space with some lushy area rugs - I'd steer clear. We first got an Upright Dyson Ball multi floor 2. Best canister vacuum after several other alternative ones. We went with our gut and are completely satisfied with this one. I own the upright Dyson, which is fine but not as powerful (doesn't seem to anyway) and I wanted to be able to vacuum under my furniture. Then after a week or so, we get to the issue: when you empty the canister and re-close the door at the bottom, there is a small, crappy, cheap, plastic clip holding the canister door shut (see first pic). Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. . While I understand you've since returned your purchase for an upright, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. And it sucks better than the old Dyson. So that's the deal, and the reason for the one star review. This new design pivots on a giant ball and is not as stable as the old one initially; but works well once one gets used to it. I have 30% carpet (lushy wools), 70% hardwoods. I purchased this canister because I think Dyson is no longer making canisters and just do not like the cordless for all around cleaning. So incredibly disappointed that I went with a Dyson. Dyson - Big Ball Canister Vacuum - Yellow/iron. The Dyson Big Ball has only 2 flaws I can see. It feels so cheap you think it will break off.. The hand-held wand caught my dress and nearly strangled me before I could turn it off. Only downside is you have to buy added equipment , but still my favorite. Cleans hardwood floors just as well as rug flooring. I knew I wanted a canister and I was intrigued with the Dyson after reading reviews of how well it sucked. This really is an awful vacuum. After we read ratings on CR about canister vacs, we were surprised to see this one rated not quite as high as some others. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on July 4, 2018. All rights reserved. CR was wrong. This version also did not come with as many attachments as the previous version. Very disappointed. Dyson makes great innovative and quality products. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. It gets under my beds and other places my upright never could reach. My husband now has much of the vacuum head apart trying to figure it out. I do not know if this particular model is the same, or if the design has been changed, I just wish to warn anybody so that before they buy, they check this "feature" out. Hope it helps you avoid the problem's I have had. Also, the Dyson Big Ball Canister rides on a ball and features a low center of gravity to help it stay upright – and get back up if it falls over. Attachments are perfect for detail work on your home every space in home. Dc25 upright ) so cheap you think it will result in some or... Will go over an area numerous times watching it suck up dirt then spit out! 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